Customer information notices
Latest notices
Product recall : Waitrose PlantLiving: 4 Frozen Bean Burgers 454g
07/02/2024
Waitrose PlantLiving: 4 Frozen Bean Burgers 454g
Pack size: 454 g
Brand: Waitrose
Use By: 12 2024, Lot 3348S0
We are recalling this product as soya has not been declared on the label. This poses a risk to those with an allergy to soya.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
Product recall : Waitrose 8 Red Onion Bhajis with Date & Tamarind Dip 230g
28/12/2023
Waitrose 8 Red Onion Bhajis with Date & Tamarind Dip 230g
Pack size: 230 g
Brand: Waitrose
Use By: 31 January 2024
We are recalling the above product as the use by date on the product’s packaging is incorrect.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: Waitrose Customer Care 0800 188 884, Option 4
Product recall : Waitrose & Partners No 1 Farmhouse Kirkham's Lancashire Cheese, all
30/12/2023
Waitrose & Partners No 1 Farmhouse Kirkham's Lancashire Cheese, all
Pack size: All
Brand: Waitrose & Partners
Best Before Dates: 30/10/2023, 02/11/2023, 07/11/2023, 10/11/2023,
20/11/2023, 28/11/2023, 04/12/2023, 11/12/2023, 13/12/2023, 20/12/2023,
23/12/2023, 02/01/2024, 09/01/2024, 16/01/2024
Product recall : Charlie Bigham’s Thai Green Chicken Curry & Fragrant Rice for 805g
14/12/2023
Charlie Bigham’s Thai Green Chicken Curry & Fragrant Rice for 805g
Pack size: 805 g
Brand: Charlie Bigham’s
Use By: 21 December 2023
Charlie Bigham’s are recalling the above product as it may contain mustard which is not declared on the label.
- Do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
- Contact: hello@bighams.com
Product recall : RUDE HEALTH LOW SUGAR GRANOLA, 400g
14/08/2023
RUDE HEALTH LOW SUGAR GRANOLA, 400g
Pack size: 400g
Brand: RUDE HEALTH
Use By: with best before end dates of 17/04/2024, 11/05/2024, 12/06/2024
No other batches of Low Sugar Granola or other Rude Health products are affected by this recall. This is not an allergen risk.
- If you have bought the above product we advise you not to consume it.
- Please return the product(s) to the store for a full refund (with or without a receipt).
- Contact: hello@rudehealth.com
Product recall : OPIES PICKLED WALNUTS 390g
23/12/2021
OPIES PICKLED WALNUTS 390g
Brand: Opies
Best Before End: 11/2024 Batch Code L1327
Bennett Opie Ltd is recalling the above product as some packs have been filled with pickled cornichons and onions, which contain mustard and sulphites which is not declared on the label. This means the product is a possible health risk for anyone with an allergy to mustard, sulphur dioxide or sulphites.
- If you have an allergy to mustard, sulphur dioxide or sulphites do not consume
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Bennett Opie Ltd on 01795 476154 or email recall@b-opie.com
We apologise that it has been necessary to recall this product and for the inconvenience caused.
Product recall : WAITROSE THRIVE FISH PIE 250g
19/11/2021
WAITROSE THRIVE FISH PIE 250g
Brand: Waitrose
Best Before End: March 2023, Batch Code L1272 only
Waitrose is recalling the above product as an error has resulted in some packs containing a beef lasagne and an undeclared egg allergen on the product label, which if consumed by someone with an egg allergy could cause illness.
- Do not consume if you have an allergy or intolerance to egg
- Package up item
- Return the product to your local Waitrose & Partners branch for a refund
Contact: Waitrose Customer Care 0800 188 881, Option 4
We apologise that it has been necessary to recall this product and for the inconvenience caused.